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Customer Service and Product Support

SUPERFileRecover.com is committed to providing prompt and courteous customer support. Listed below are common questions regarding orders and products.
 
Review our Frequently Asked Questions

SUPERFileRecover?
 
  1. How do I download and install the software?
  2. Why can't I find my Deleted File?
  3. Why do all my files names start with DC followed by a number?
  4. How long does it take to scan for deleted files?
  5. Why do my files start with an underscore (_)?
  6. Why are the file contents wrong?
  7. How do I know if a file can be recovered?
  8. Why is my picture only partially displayed?
  9. Do I have to know much about computers to recover files?
Orders
 
  1. I lost my registration/activation code, how can I get it again?
  2. I have lost my software, do I have to purchase again?
  3. I didn't receive the e-mail with my registration/activation code, where is the e-mail?
  4. What is your return policy?
  5. Do I receive a CD with my order?
  6. How do I download and install the software?

If your question is not answered above, please review our Frequently Asked Questions (FAQ's) for immediate assistance.

If you do not find the answer to your question, please submit a Customer Support Request (CSR) ticket and a representative will promptly assist you.

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